Hi Cogin,

Apologies if there was any miscommunication. Two days after receiving the RR2150 at our facilities, you were issued a credit. Normally, after returning a unit, there is no follow up. Although that is usually the case, our notes do indicate we were to give you a call if we found any issues with your RR2150, so we could discuss getting you a replacement unit; we found there was no issue with the unit.

Once again, we apologize if there was any miscommunication or misunderstanding. If you do have any further concerns, please feel free to contact us, Monday - Friday 9:00am - 5:00pm EST, at (866) OUTLAWS.